Crazy-heifer Boutique LLC Returns / Refund policy
Howdy Crazy-heifers!!! We have high hopes that you will love everything you purchase from us, however we know sometimes an item just doesn't work out! Your happiness is VERY important to us; therefore, Crazy-heifer Boutique LLC offers a fair return policy for all!
To initiate a return please use the link "REQUEST A RETURN" or email hellocrazyheiferboutique@gmail.com within 7 days of your confirmed delivery.
Please title the email RETURN REQUEST & in the body include the ORDER # & the NAME on the order. Also include the NAME OF THE PRODUCTS that you would like to return and the reason.
There is a 5% restocking fee that will be deducted from your return eGiftcard when issued
We DO NOT provide a return label.
If you received free shipping for your order you will not be reimbursed to ship back, If you paid for shipping for your order the difference will be included in your store credit for that shipment.
You have 7 DAYS from the delivery date to email the tracking # and return your order to us!
Once a return is confirmed as received back to the Returns Department, please allow us 7 BUSINESS DAYS for us to issue you store credit in the form of an eGift Card. You can then use the eGift Card to shop for an exchange for size or something new.
Crazy-heifer Boutique offers STORE CREDIT ONLY (eGift Card) for eligible return. Respectfully, NO REFUNDS / NO EXCHANGES
If your order is cancelled, funds are reversed back to a refund. If you pay with a portion via gift card, that portion is returned to a gift card
To be eligible for store credit, the item(s) must be new in packaging/new with tags/never been worn or washed. No exceptions on those understandable terms & conditions. If we smell perfume, smoke, see pet hair/ see any visible blemishes, or can tell the item has been worn, it will be returned to you at your cost or donated to charity (if you choose not to pay for your return within 5 BUSINESS DAYS) & we will no longer accept returns from you. We must be firm on these automatic disqualifications! If we can’t resell it in new condition, we simply can’t accept it as a return!
- ALL SALES are a FINAL NO RETURNS / NO EXCHANGES
- Graphic apparel are Final Sale as they are made to order
- ALL SWIMWEAR are FINAL NO RETURNS / NO EXCHANGES
- BLAKELEY PREORDERS NO RETURNS / NO EXCHANGES
- ALL SHOES NO RETURNS OR EXCHANGES
ALL Luxury Denim is shipped with manufacturer’s tags & MUST be returned with this tags attached. If you return Denim without the tags attached, the return cannot be accepted. Luxury Denim brand examples are ~ Judy Blues, Risen, KanCans, Flying Monkey, Vervet, Lovervet.
Crazy-heifer Boutique LLC is not responsible for returned items due to incorrect addresses provided by a customer. If your order arrives back to us as undelivered, we will reship the order to you and you will have to pay for shipping.
Please be-careful with entering your address!
We do not offer re-shipping for free.
THANK YOU for taking the time to understand our return policy before shopping with us! Full transparency is key to a Healthy retail relationship!