SHIPPING -
Processing And Shipping: Most orders are quickly processed and shipped within 3-5 business days (unless stated otherwise below an item) However, please allow up to 7-10 business days for your order to be fully processed before it is shipped. You will receive an email with a tracking number once your item has shipped. Shipping times typically take 3-7 business days once they leave our warehouse. Shipping delays can happen for many reasons including weather. We are not responsible for shipping delays. We know they can be frustrating but they are out of our control once our packages are in the hands of our carriers.
If you can not find your email with the tracking number, please reach out to Crazy-heifer Boutique customer support for assistance. (crazyheiferboutique78@gmail.com)
Please note:
We do not ship on weekends or holidays.
Most of our Graphic clothing items require a 7-10 business day processing time before shipping. These are made to order and do not ship directly from our warehouse.
Orders will ship via one of the following carriers: USPS, UPS, FEDEX. Packages are hand delivered by your appropriate carrier and we are not responsible for orders once they have been handed off to the carriers.
Please make sure you enter the correct and valid delivery address for your order. Any returned packages with an incorrect address will be subject to returned shipping fees that we incur from the Post Office.
Crazy-heifer Boutique is not responsible for any package that is:
- lost or damaged during shipping.
- shown as being delivered to your mailbox or left at your address. Please make sure you are shipping to a secure location. Please contact your local Post Office for any issues with your package once marked "delivered". Sometimes the carriers incorrectly mark the item and they still have it and it can be resolved quickly with a phone call.
Sales Tax: Your Local State and City Sales Taxes will be applied to all orders if applicable.
DEFECTIVE MERCHANDISE
Upon receipt, please inspect your order immediately. If you believe you have received DEFECTIVE merchandise, you must contact us within 3 days so we may address the issue. Do not submit a return for a defect. It will be rejected. You must contact us via email with any defective merchandise.
You must include a photo of the damage/defect with your email.
- We cannot make exceptions once you have had the merchandise in your care for a longer period, have removed the tags, washed it or worn it.
Please keep in mind that exact colors of merchandise may vary due to photography lenses, indoor/outdoor lighting, and computer monitor resolutions. Clothing patterns may also vary. These situations do not qualify as defects, and the buyer will pay return shipping if a return to our warehouse is attempted.
Please email about any defective orders to crazyheiferboutique78@gmail.com